Faq

If you have any questions, please do not hesitate to contact us by email at contact@saprising.com.

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What are your delivery rates?

-> The transport costs depend on the amount of the basket per order:

In France:

- Total price of the order less than 58 euros: 3.91 euros;

- Total price of the order over 58 euros: FREE.

In the European Union + Switzerland:

- Total price of the order less than 58 euros: 5.79 euros;

- Total price of the order over 58 euros: FREE.

  

How long will it take to receive my order?

-> The delivery time in France is generally between 4 and 8 days.

As soon as your order is validated, we put the products in the printing phase and this can take between 2 and 4 working days. Then, the delivery time by post in France is generally between 2 and 4 days.

In Europe, delivery times are between 5 and 12 days.

 

How long do I have to return my order if it does not suit me?

-> We accept returns up to 30 days following receipt of the order. For more details, you will find our return policy at the footer of our website or directly via this link.

 

Where are your clothes made?

-> The printing of the final products is carried out in our workshop in the south of France (in the Gard more precisely). Virgin garments of any pattern are made in Bangladesh in a small number of state-of-the-art factories. Since we are committed, we have chosen suppliers who meet our requirements, both in terms of product quality and in terms of compliance with manufacturing conditions (worker safety and protection, minimum legal age, working time, paid leave , decent wages). To guarantee this, our suppliers meet the ethical rules of the Fair Wear Foundation and / or the BSCI, and are all GOTS certified, the most demanding certification in organic textiles.

 

What is the origin of organic cotton?

-> French and even European cotton being more than rare and only found in tiny quantities, India is the main country of origin of our organic cotton. This is a country bordering on Bangladesh, the country in which our clothes are made.